Many people watch the Super Bowl for two reasons – to see
the on-field drama and to laugh at the television commercials. In fact, the
media coverage around Super Bowl commercials seems to receive nearly as much
attention as the game itself. For example, there are thousands of newspaper,
magazine, blog, and television stories evaluating which company had the best
commercial. In addition, companies’ entire annual marketing campaigns can be
geared around a single Super Bowl Commercial. This includes creating additional
activation elements around commercials, such as Facebook pages, microsites,
coupons, and promotions.
As an
increasing amount of attention is focused on Super Bowl television commercials,
an increasing amount of scrutiny has been placed on their return on investment
(ROI). More specifically, does it make sense for any company to spend $4
million on a 30-second commercial – the going rate for an ad during this year’s
game? On the surface, this type of investment does make sense. The Super Bowl’s
domestic viewing audience has grown by 26
percent over the past 10 years, with
audience levels expected to exceed 110 million viewers. In addition, Super Bowl
commercials have become “event viewing,” with a significant portion of the
audience paying full attention to the content of advertisers’ messages. Having
this large and engaged audience is a rarity for any other type of television
content.
For many
companies that can afford this type of marketing expense, however, the Super
Bowl may not deliver a tangible ROI for the significant cost. As noted,
commercials are often judged on likability. Nielsen
completed a study both on the “Best Liked” and “Most Remembered” Super Bowl
Commercials. While there was overlap between the two categories, many times the
“Best Liked” were not the “Most Remembered,” and vice a versa. One of the most
interesting findings is that four different car companies had four of the top ten
“Best Liked” commercials. Yet none of them were rated in the top ten “Most Remembered.”
If a commercial is well-liked, but is not remembered, then does it make an
impact? Also, some commercials are not well-liked but are still the “Most Remembered.”
$4 million seems like a hefty price tag for a company to negatively impact its
brand.
Still another
problem with Super Bowl commercials is their supposed appeal for advertisers –
the gargantuan size of the audience. A company’s engaging a large audience does
not always correlate with engaging its target demographics. One of the car
companies with one of the “Best Liked” and “Most Remembered” commercials, Audi
provides a good example of this issue. . For Audi, targeting sports fans makes
sense because sports
fans make more money and have higher levels of education than the average
population. Yet the Super Bowl is much more likely to attract non-sports fans
than the average sporting event, resulting in Audi squandering a significant
amount of advertising money not reaching its targeted demographic.
Still companies
looking to increase brand awareness among customers will likely benefit most
from producing a Super Bowl spot. The most famous example is Apple’s ‘1984’-inspired
commercial for the Super Bowl in the same year. Apple generated significant
increases in brand awareness and perception during a time when it was trying to
reach a large audience and differentiate itself from IBM. A more recent example
of a company using the Super Bowl to increase its brand awareness is GoDaddy.com.
The company spent $2.4 million – its entire marketing budget – on a single
commercial during the first
quarter of Super Bowl XXXIX. GoDaddy’s primary product is selling domain
names (Block Six Analytics purchased the www.blocksixanalytics.com from
GoDaddy). The Super Bowl advertisement allowed GoDaddy to introduce and
differentiate itself to a large number of customers in a commoditized space, as
many companies at the time sold domain names. GoDaddy’s CEO has often credited
this Super Bowl ad as one of the main catalyst’s for the company’s success.
Both Apple
and GoDaddy showed that companies that need to increase brand awareness can
receive a significant ROI from their Super Bowl spend. Yet these are not the
types of companies that generally purchase commercials. In fact, many
well-known companies use Super Bowl commercials to increase brand awareness
when they seemingly do not need to (i.e. Doritos and Pepsi) or wind up targeting
customers not in their target demographic (i.e. Audi).
Block Six Analytics Corporate Asset
Valuation Model does allow companies to evaluate their sponsorship spend for
all sporting events, including the Super Bowl. The primary goal of our model is
to show how sports organizations can drive new revenue and achieve corporate
partnership goals. We evaluate three different categories: initiative,
demographics, and channels. With regards to Super Bowl commercials, most activation occurs in one channel –
television. Companies can use the Corporate Asset Valuation Model to see if
they are receiving value by increasing brand awareness and/or reaching their
target demographics viewing the commercials.
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