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Friday, July 6, 2012

How The Name Game Impacts Sports Organizations

              “Ninety-Nine Problems but a new Brooklyn Arena ain’t one.” This admittedly nerdy adaptation of Brooklyn Nets minority owner Jay-Z’s lyric could have applied to his team over the past five years. The team had four coaches and two general managers. Its most famous player was arguably Kris Humphries and that was because of his short marriage to celebrity Kim Kardashian. Yet, it finally appeared that the Nets fortunes were changing. The team signed its marquee free agent in point guard Deron Williams, acquired All-Star Joe Johnson in a trade with the Atlantic Hawks, and appeared to be the leading contender to land All-NBA Center Dwight Howard. All of this positive momentum suggested that the Nets luck was finally changing for the better.
            And then the Barclays’ London Interbank Offered Rates (LIBOR) scandal broke almost at the same time that the team announced its most recent transactions. What does LIBOR have to do with the Nets? Barclays’ chief executive officer, chairman, and chief operating officer have resigned for illegally manipulating the rates that are used for a number of different debt capital transactions including setting rates for subprime and adjustable rate mortgages. Barclays is also the naming rights sponsor for the Brooklyn Nets’ new home (called the Barclays Center). After signing a $400 million 20-year agreement with Barclays in 2007, the Nets are “stuck” with having to deal with the fallout of a major scandal involving their largest sponsor (many sports organizations would probably like to be “stuck” with $20 million per year from a naming rights partner). 
            This is not the first time that a corporate partner has done something that would potentially embarrass a sports team after signing a naming rights deal. As The New York Times noted, there have been numerous companies with naming rights that have gone bankrupt or been involved in a scandal. The most famous example of both of these problems occurred when the Houston Astros agreed to name their venue Enron Field in 2000. The Smartest Guys In the Room ended up making a deal that caused the Astros to look pretty stupid after Enron’s spectacular flameout in 2001.
            The New York Times article brings up more critical questions that need to be considered by sports organizations in light of what occurred with Barclays. Do sports organizations evaluate the risk of naming rights deals before signing these agreements? For example, the Houston Astros seemed to be as fooled as most financial analysts when it came to the health of Enron in 2000. Yet, there is little evidence to suggest that the Astros put any consideration into what would happen if Enron did get into some kind of legal or financial trouble. More importantly, what impact do scandals of corporate partners have on the brands of sports organizations? Sports organizations usually have little or no control over the management of their sponsors (the primary exception being if a team’s owner(s) also has a controlling stake in a corporate partner). Yet, one of the most visible symbols of a sports organization’s brand is their stadium, arena, or venue. When scandal hits a naming rights partner, fans, media, employees, and other sponsors can create a connection to the sports organization.
            Despite the problems with Barclays, the revenue and benefits generated from naming rights agreements make it unlikely that these agreements will substantially change.  In addition, most companies that can afford large naming rights deals are relatively unlikely to have the types of scandals that have impacted Barclays or Enron. Yet, enough problems have occurred with these types of corporate partners that sports organizations need to be prepared for a worst-case scenario. This does not necessarily mean finding a new naming rights sponsor for a venue (as the Astros did by renaming their stadium Minute Maid Park after Enron collapsed). Sports organizations need to have a comprehensive communication and crisis management plan in place to deal with the fallout that could occur when corporate partners have significant legal or financial issues. This includes completing an audience analysis to see how the fallout impacts a sports organization’s key customers and demographics. By understanding how a problem with a naming rights partner can damage its brand, a sports organization can be prepared to deal with any fallout that occurs while maximizing the benefits of its current agreements.

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